Privacy Policy

Last updated: February 14, 2026

1. Information We Collect

When you use OpenShut, we collect information you provide directly: your name, email address, organization name, and billing information. When you upload documents, we process them solely to generate your requested output.

2. How We Use Your Information

We use your information to provide and improve our services, process transactions, and communicate with you about your account. We do not sell your personal information to third parties.

3. Document Handling

Documents you upload are encrypted at rest and in transit. They are processed to generate your requested documents and stored in your organization's isolated environment. We do not use your documents to train AI models. You can delete your documents at any time.

4. Data Security

We implement industry-standard security measures including AES-256 encryption, organization-level data isolation, expiring document links, and full audit trails. Access to your data is restricted to authorized personnel.

5. Third-Party Services

We use third-party services for authentication, payment processing, and infrastructure. These providers are bound by their own privacy policies and our data processing agreements.

6. Data Retention

We retain your account information for as long as your account is active. Generated documents are retained until you delete them or close your account. We may retain certain information as required by law.

7. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. You may also request a copy of your data in a portable format.

8. Contact

For privacy-related questions, contact us at privacy@openshut.me.